Refund policy

At Higher Level Creations, we want you to love your purchase. If you're not completely satisfied, you have 30 days from the delivery date to return your item for a full refund. Items must be in their original condition. Simply contact us to initiate the return process, and we'll guide you through the steps. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.